I recently visited this coffee shop with a friend, and it was one of the most unpleasant experiences I’ve ever had. From the moment we placed our order in English, the barista deliberately responded in French. I understand that some people prefer speaking French, but the way they handled it felt intentionally rude. There were three baristas—one man and two women—and a manager. While making my coffee, they openly stared at me, laughed, and joked among themselves, right in front of me. We had placed two orders, and they only made one. I waited patiently, only to notice them making faces and treating me like I didn’t belong. It took the owner intervening for them to remember the second order, which they handled with the same careless attitude. To make matters worse, while everyone else in the lounge had proper cups, we were given take-out cups—even after confirming we were dining in. It was hard not to notice the blatant disrespect and RACIST behaviour. The staff acted lazy, unprofessional, and downright hostile. I DO NOT recommend this café to anyone, especially non-French speakers. The staff were not just unfriendly—they were openly RACISTTT. Easily the worst coffee shop experience I’ve ever had.
Restaurant profile
Reviews / Ratings for A L Van Houtte Ltd
Service
Cooking
Atmosphere
The best matcha in the world! Thank you so much! Friendly staff!
Really good service. I recommend it. Ask for fatima she will make some heart shapes for you lol
Service
Cooking
Atmosphere
Such a great spot! The coffee was fresh and flavorful, and the pastries were delicious. The atmosphere is cozy and welcoming, perfect for relaxing or getting some work done. The staff was friendly and attentive. I’ll definitely be coming back!
Service
Cooking
Atmosphere
Best food best service
Service
Cooking
Atmosphere
Always a pleasure to visit. The coffee is consistently delicious.
Service
Cooking
Atmosphere
Great coffee and a nice place to sit and talk about the show at Place des Arts
Service
Cooking
Atmosphere
Reviews are also available in French.
See reviews in FrenchAdd a review
Share your experience in seconds.
Opening hours
Dining room
- Sunday 12:00 - 17:00
- Monday 08:00 - 17:00
- Tuesday 08:00 - 20:00
- Wednesday 08:00 - 20:00
- Thursday 08:00 - 20:00
- Friday 08:00 - 20:00
- Saturday 12:00 - 20:00
Features
Cooking Kinds
Atmosphere Kinds
Online Services
Missing information?
Help us improve this restaurant profile.
Update the profile