Poulet Rouge
Poulet Rouge 7999 Bd des Galeries d'Anjou Porte 4, Anjou
4.5
81 evaluations
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Reviews / Ratings for Poulet Rouge

Photo of Bella
21 Mar 2026
Source: Google
1.0

I ordered a chicken bowl at Poulet Rouge and somehow left both hungry and confused. Let’s start with the portions… or should I say samples. I’ve seen more generous servings at a free Costco tasting booth. I asked for chicken and got what looked like it lost a fight with the scoop. The rice was playing hide and seek at the bottom, and I’m pretty sure the vegetables were there just for emotional support. Now the chicken itself? I don’t know what it went through, but it seemed just as tired as the employee serving it. Speaking of service — I felt like I was inconveniencing them by existing. No smile, no “hello,” just pure “please finish ordering so I can continue questioning my life choices” energy. I’ve had warmer interactions with self-checkout machines. And the best part? Paying full price for this experience. Honestly impressive. 1 star because the fork was decent quality and didn’t snap under pressure. Would I go back? Only if I lose a bet.

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Logo of Poulet Rouge
Restaurant response
Response added on 22 Mar 2026
Hello Bella. We sincerely apologize for the unacceptable situation you experienced. For us, nothing is more important than customer satisfaction, and we want you to know that what happened falls far short of the quality standards we maintain at our establishment. Your satisfaction is our priority, and we take your feedback very seriously. We would appreciate it if you could contact us through our website at https://poulet-rouge.ca/en/support to share your experience in detail, specifying the approximate date and time of your visit. We hope you will give us another opportunity to serve you and regain your trust. Thank you very much, and have a good day.
Photo of Hussein Msheik
20 Mar 2026
Source: Google
1.0

I think my chicken had a worse day than I did — dry, lifeless, and completely unseasoned. The rice? I’ve had more flavor chewing gum. Portions were so small I thought it was a sample. Staff looked like they’d rather be anywhere else, and honestly, after eating there… same.

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Restaurant response
Response added on 21 Mar 2026
Hi Hussein. As we already did when responding to your previous comments a few minutes ago, we are sorry that your experience did not meet your expectations. You can contact us through our website at https://poulet-rouge.ca/en/support to share your comments, specifying the date and approximate time of your visit. Thank you and have a good day.
Photo of Hussein Msheik
20 Mar 2026
Source: Google
1.0

I had a very disappointing experience at Poulet Rouge. The food quality was far below expectations — the chicken was dry and lacked flavor, and the rice felt overcooked and bland. The vegetables didn’t seem fresh, and overall the meal just didn’t taste like it was made with care. On top of that, the service was slow and unorganized. Staff didn’t seem attentive, and the place itself wasn’t as clean as it should be. For the price you pay, you’d expect much better quality and professionalism. Definitely not worth it. I won’t be coming back.

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Logo of Poulet Rouge
Restaurant response
Response added on 21 Mar 2026
Hi Hussein. We are sorry that your experience did not meet your expectations. Your satisfaction is our priority, and we take your feedback very seriously. You can contact us through our website at https://poulet-rouge.ca/en/support to share your comments, specifying the date and approximate time of your visit. We hope you will give us another opportunity to serve you and regain your trust. Thank you and have a good day.
Photo of Isabella
20 Mar 2026
Source: Google
1.0

Once upon a time, the portions were amazing. I guess now they have a their clientele they don’t really care anymore. But the ingredients are almost nonexistent. Two people for chicken bowl is a little over $40. And 90% is rice or quinoa whatever you choose And 10% are ingredients. They put one little scoop of everything. The chickens are the size of my little pinky finger. After eating your starving 15 minutes later. I guess the Trump tariffs came into effect with this place. it. It’s really not worth the money for what you get.

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Logo of Poulet Rouge
Restaurant response
Response added on 21 Mar 2026
Thank you Isabella for letting us know that your order was not as it should be. We are very sorry to see that it was not up to the standards we like to keep. Although we respect the poster's wishes, we would like to point out that our bowls are always full and if yours was not as it should have been, we invite you to contact us via our website. Also, as the chicken filets given to us by our suppliers can vary in size occasionally, our teams must regularly adjust according to what they have received. When their size is adequate, we offer the portion as presented. However, when their size is smaller than usual, we add a piece or two to compensate for the size, as our customers must receive the correct amount of chicken as ordered. Although undesirable, it is, therefore, a regular thing. If this has not been the case, please get in touch with us via our web site at https://poulet-rouge.ca/en/support, specifying the date and approximate time of your visit so that we can do our best to restore your trust in us. We hope to have the chance to welcome you again and offer you an experience that meets your expectations. Thank you and have a good day.
Photo of Stabatouille
17 Mar 2026
Source: Google
1.0

i had a chicken bowl this past weekend. i got so sick i ended up at the hospital overnight for food poisoning. eat at your own risk.

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Logo of Poulet Rouge
Restaurant response
Response added on 18 Mar 2026
We are very sorry and concerned to read this. We do hope that you are feeling better now. It is not acceptable and is something that we try very hard to prevent, we are very sorry that it happened to you. Please accept our sincerest apologies. It is vital that we receive such feedback from our customers and we are very grateful that you took the time to let us know. So that we can try to determine the source of the problem, please could you let us know what it was that you ordered . We know it is gross but also a description of how it affected you would be very helpful too. Could you please access our website at https://poulet-rouge.ca/en/support to share your experience with us, specifying the date and approximate time of your visit. We already have sent your review to the franchisee so that he can act upon it. Thank you once again and have a great day.
Photo of Linh Nguyen
16 Mar 2026
Source: Google
5.0

THE BEST!! Aimable et super friendly!!

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Photo of Lisa Deschamps
15 Mar 2026
Source: Google
5.0

Omar has amazing customer services!

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Photo of Elias Semmani
12 Mar 2026
Source: Google
5.0

Le staff goated frl

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Restaurant response
Response added on 13 Mar 2026
Bonjour Elias. Nous vous remercions pour votre avis et au plaisir de vous revoir bientôt chez Poulet Rouge. Passez une bonne journée. // Hello Elias. We thank you for your review and we look forward to seeing you again soon at Poulet Rouge. Have a good day.
Photo of Line Jean
10 Mar 2026
Source: Google
5.0

Healtier choice of food

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Logo of Poulet Rouge
Restaurant response
Response added on 10 Mar 2026
We are grateful to you Line for sharing your appreciation with us. We look forward to see you again at Poulet Rouge. Have a nice day.
Photo of Sammy Sammy
7 Mar 2026
Source: Google
1.0

Staff is rude, small portions . I found a hair in my food a couple of months ago. It was a long thick one. It looked like a pubic, and just recently I found a dead bug in my rice. I know someone who works there. He says it’s filthy dirty in the back. Disgusting. I recommend making an effort to going elsewhere. That’s just my opinion.

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Logo of Poulet Rouge
Restaurant response
Response added on 7 Mar 2026
We are sorry to hear that you were not satisfied with your experience with us and we sincerely apologize. Please know that Poulet Rouge adheres to the strictest hygiene standards in the industry and we take this very seriously. We would appreciate it if you could share your feedback with us in more detail through our website at https://poulet-rouge.ca/en/support, specifying the date and approximate time of your visit. Thank you and have a good day.
Photo of Isabelle Gagnon
27 Feb 2026
Source: Google
5.0

Super service.

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Restaurant response
Response added on 28 Feb 2026
Bonjour Isabelle. Nous vous remercions pour votre avis concernant la qualité de notre service et au plaisir de vous revoir bientôt chez Poulet Rouge. Passez une super bonne journée.
Photo of Preppy _lol
26 Feb 2026
Source: Google
5.0

excellent service!!!

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Restaurant response
Response added on 26 Feb 2026
Bonjour Preppy. Nous vous remercions pour votre avis sur l'excellence de notre service et au plaisir de vous revoir bientôt chez Poulet Rouge. Passez une bonne journée.
Photo of alyssha marc
25 Feb 2026
Source: Google
5.0

They give good service!!

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Logo of Poulet Rouge
Restaurant response
Response added on 26 Feb 2026
Thank you alyssha. Your comment warms our hearts because at Poulet Rouge, we always work hard to offer you the best service ever. Have a great day.
Photo of Ago Marchan
20 Feb 2026
Source: Google
5.0

Best place ever guys

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Restaurant response
Response added on 21 Feb 2026
Hello Ago. Thank you very much for sharing your opinion, it is really appreciated. Hoping to see you again soon at Poulet Rouge. Have a good day.
Photo of Oumar Sidibe
19 Feb 2026
Source: Google
5.0

My favorite place to be

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Logo of Poulet Rouge
Restaurant response
Response added on 20 Feb 2026
Hello Oumar. Thank you very much for sharing your review. We are happy to read that Poulet Rouge is your favorite place to be and we hope to see you again soon. Have a good day.
Photo of Ajja Jsjdj
21 Jan 2026
Source: Google
4.7

Very fast service its like subways but 100x better and faster and tastier… was amazing

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Restaurant response
Response added on 23 Jan 2026
A big thank you Ajja for your positive review. We are delighted that you enjoyed your experience at Poulet Rouge. Your satisfaction is our greatest reward. Have a good day.

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Opening hours

Dining room
  • Sunday 11:00 - 17:00
  • Monday 11:00 - 18:00
  • Tuesday 11:00 - 18:00
  • Wednesday 11:00 - 21:00
  • Thursday 11:00 - 21:00
  • Friday 11:00 - 21:00
  • Saturday 11:00 - 17:00

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