Overall, customers especially appreciate the fast service, the welcoming staff, and the cleanliness of the restaurant. Several also mention that the chicken is good, fresh, and well prepared, with very positive experiences repeated over time. On the other hand, a few reviews report long waits, incomplete or poorly prepared orders, and service that is sometimes rude or inattentive. For someone who is unsure, it seems like a good choice if service is a priority, but there is a risk of inconsistency during busier hours.
The cashier tuesday afternoon is a nice gentleman. He actually listens and explains the menu.
The service is a bit slow here and there always seems to be a long wait even when there are almost no other customers. The portions have gotten smaller as the prices have gotten higher but I still enjoy their hot wings as a treat once in a while
Went to KFC with my bf because he “needed” chicken 🙄🍗. It was hot, crispy, and lowkey life-changing 😩✨. I stole his fries and he just let me, as he should 💅💕. Staff were sweet and fast, no waiting periodtt 🫶⚡. 10/10, he’s paying next time 💸💋.
Drove from west island to order because its supposed to close at 12. Arrived at 11:35 and doors are locked- fire your sunday night team, there are ppl looking to actually work, youre losing money because of them
Great staff. Good communication
Very good service and extremely nice customer service
Slow service & cashier dont care to attend the customer.
Fast and amazing service
Customer service is awesome!
A good help and Nice welcome from the employee fast service
Amazing
Great service and the food is good and doesn’t take long to long to get it
Enjoyed the chicken meal and fries with gravy super delicious 😋😋👌
The employees here are always so nice! And they always have to deal with weird people coming in so props to them!!!
Absolutely atrocious experience from A fo Z. To start off, there was no one on the front desk when we arrived, after waiting for 5-10 minutes, we tried ordering an item exclusively online for pickup but they most likely purposefully closed off online orders (app said they didn't take orders when it was ~11:15 and they close at 12) and the lady in the front desk was of no help whatsoever so we ordered off menu. While ordering she mentioned that one of the items wasn't available (she couldn't find it) and I literally had to guide her myself to find it since it was part am exclusive limited time promotion. After that, while waiting, one of my friends mentioned how one of the coworkers is literally VAPING (and watching a sports game with his other hand) while making the food which he heard and tried confronting us in a threatening tone!? He most likely thought my order was my friend's order (he didn't order) and so after finally receiving our order (40+ min wait for a simple Matty Matheson Popcorn chicken poutine and 2 sliders) I check my poutine in which he purposefully did not put any chicken (he served a bucket of chicken popcorn to the guy right before me so stock isn't an option + I would've obviously been told). I unfortunately was not able to check the food on place because they were closing and I only discovered so after arriving home. Also, they locked the toilets bathrooms and didn't let one of their CLIENTS go because they supposedly "closed them" (before closing). Never returning again.
I so appreciate your services. Very good taste of chicken 🐔!
Taste like I remember KFC as a kid!!! T how thank you!!
Very Good food and excellent staff. Best kfc ive been too honestly
Excellent service and good restaurant 👍 mohamed did a good job.
Good food and good experience
Good experience
ordered via the app at 3:30pm for kfc decarie in ville at laurent my order suppose to be ready for 3:43pm get to the store only to be told 20minutes wait we forgot your order...now you have to wait for chicken only to receive my order at 4:15 this will be the last time I eat at kfc... 45mins wait to receive my order very unprofessional the manager who could of at least say sorry for the mix up but did not...
The quality of service has improved massively. The quality of the food has improved greatly. I can enjoy it now.
Very good place to eat and have one of the best PFK foods!
Very good
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