Petinos Sainte-Dorothée

Nadielle StLaurent (7 reviews)

2 Dec 2025

Source: Google

5.0

Ashleigh & Kathy were so welcoming and gracious. I have been there a few times and was super impressed with the service as well as the food. As per usual, my meal was delivered quickly and it was delicious and the portion was generous. Love this spot and looking forward to going again!

Restaurant response

Response added on 3 Dec 2025

Thank you so much for your kind words. We're thrilled you enjoyed your meals and the service. Looking forward to your next visit!

Tanya Hamza (9 reviews)

2 Dec 2025

Source: Google

5.0

Great service by Kathy & Ashley. The food was tasty, delivered quick and with a smile. Lovely place and very friendly staff.

Restaurant response

Response added on 3 Dec 2025

Thank you for your kind words. We're thrilled to hear that Kathy and Ashley provided great service and you enjoyed our food. We hope to see you again soon!

Laura Mae (31 reviews)

1 Dec 2025

Source: Google

2.0

I recently dined at Petinos in Laval and unfortunately, my experience was not as expected. We ordered two dishes from the “Montérégie” section, which include a half waffle, eggs, meat, beans, bread, and potatoes. We requested to swap the waffle for a crepe (with a $1 upcharge) and opted out of meat and beans due to dietary restrictions. When it came to the eggs, I chose an omelette, but the waiter did not mention any additional charges for the omelette, i asked if the omelette came with any toppings and he said it comes with 1 choice so i said ok ill do cheese i guess. I believe the waiter may have misunderstood when i asked if the omelette comes with any toppings. Because why is it when i got the bill i was charged extra for the omelette and extra for the cheese! So already 2$ extra to swap the waffles for a crepe, we asked for strawberry also inside one of the crepes another 1$, and they charged 1$ for the omelette which they never mentioned and it doesnt say in the menu what egg choice you can have with your plate, and then 3$ for the cheese in the omelette that i didnt really care for but i figured since the waiter said i can have 1 choice with the omelette i went for it. What upset me the most is even though we removed the meat which is themost expensive part of the whole plate and we removed the beans they didnt offer to replace it with any of the other choices. And on top of that i chose the banana peanut butter nutella crepe with english cream, i received just banana and nutella, when i mentioned it to the waiter after i cut through it and noticed it wasnt what i ordered he just took my plate back and he added a little drizzle if peanut butter and a but if cream instead if just changing it. I had to tell him to replace it! So 2 plates ended up coming at 67$ and Overall, while the food itself was okay, the unclear pricing and extra charges without explanation left a negative impression.

Restaurant response

Response added on 1 Dec 2025

Nous sommes vraiment désolés d'apprendre votre expérience au Petinos de Laval. Nous prenons vos commentaires au sérieux et les utiliserons pour améliorer la clarté de notre menu et notre communication.

A.J. (130 reviews)

28 Nov 2025

Source: Google

3.7

Recent visit: Food: 5/5 Service: 5/5 (only the servant) Atmosphere: 1/5 (reason below) The food was excellent and our server provided outstanding service. Unfortunately, the atmosphere was ruined by the manager’s unprofessional behavior when we politely asked to change tables. Her tone made us feel embarrassed in front of other guests, and it was clear we weren’t welcome. Because of this, we’ve decided not to return. We are here to enjoy a meal we are purchasing, not asking for a favor. Our money entitles us to fair service. Management may not care, but we’ll take our business elsewhere — to a place where customers are valued and made to feel comfortable. Previously: Very good place for breakfast! The service was excellent. Staff very friendly. We will return back again!

Restaurant response

Response added on 7 Sep 2023

Thank you for taking the time to tell us about your experience at our restaurant. Your opinion means a lot to us, and we look forward to seeing you again.

Mayla Badra (4 reviews)

16 Nov 2025

Source: Google

3.7

Just had a perfect breakfast, food was delicious & fresh. However, I can’t say the same for the service. The waitress with purple hair really made the experience unpleasant.

Restaurant response

Response added on 17 Nov 2025

Thank you for the feedback. We're glad you enjoyed the food, and we sincerely apologize for the service experience. We'll take immediate steps to improve it.

D ad (3 reviews)

11 Nov 2025

Source: Google

4.0

It was my 3rd visit at that restaurant and it was the first time that the service was crappy. I am rating a 3 for service because the girl at the reception was great. The waitress was the rude one. Her service was awful and she had that entitled attitude when it comes to her tip. She is lucky that I wasn’t the one pocking the tab, because she wouldn’t have gotten any. I ordered a moccachino which wasn’t warm enough for my taste. I brought it to her attention, expecting get to offer to warm it up, but she offered to bring another one. As it was taking time to get the other one and it was cold where I was sitting, I continued drinking the old one. When I saw that she had no intention of bringing another one, I asked her. She had the nerves to tell me that she didn’t think the drink was cold and I had finished it anyway. I was shocked but I was gonna let it go but I decided to let her know so that she wouldn’t expect a tip from me. When I told her that she was the one who offered to give me a new drink, she decided to bring it even if I told her that I didn’t want it anymore. She definitely needs to reconsider her career choice. I don’t get it with waitress and waitresses giving crappy services but feel entitled to tips. And not everybody is trying to make up stories to get free drinks ($6 drinks too). Tips are based on your services. You want tips, then fix your attitude!

Restaurant response

Response added on 12 Nov 2025

Nous sommes désolés pour votre expérience décevante. Nous reconnaîtrons nos défauts et travaillerons pour améliorer le niveau de service. Vos commentaires sont appréciés.

Andrea T (16 reviews)

10 Nov 2025

Source: Google

5.0

Not much waiting time. Very nice place for breakfast

Restaurant response

Response added on 11 Nov 2025

We're thrilled to hear you enjoyed your breakfast experience with us. It's our pleasure to ensure prompt service. Thank you for your positive feedback!

Mathieu M. (123 reviews)

4 Nov 2025

Source: Google

2.0

Food is average for a breakfast place, but the place is so always crowded that it is a nuisance to eat here. Edit: tried it again a few weeks ago, and none of the issues were resolved and instead we handed up with a snappy and unprofessional waiter who only calmed down after I stared at him for 30 seconds without saying anything. Yes, the place was crowded, but it is no reason to act this waybeith guests.

Restaurant response

Response added on 15 May 2024

We sincerely thank you for placing your trust in us and for sharing your opinions with us. Your satisfaction is our driving force, and we look forward to welcoming you again to provide you with a better experience.