Tried Motto for the first time with my girlfriend. The concept was unique and the food was good. Unfortunately, we were slightly disappointed with the service. It felt somewhat cold and impersonal, as if our presence was an inconvenience. After spending $400 and leaving a generous tip, a simple thank you from our waiter would have been appreciated, and we were ignored as we left. While good food and atmosphere are important, service plays a crucial role, especially in Old Montreal, where the competition is strong.
Reviews / Ratings for Motto Handroll Bar
(One star deducted by my stomach, which left deeply disappointed) Motto Handroll Bar is dangerously delicious. The salmon and hamachi hand rolls are unreal, the salmon crudos are next-level, and the whole sit-at-the-bar concept is super cool. The vibe is great, the place feels alive, and the servers were on us like ninjas from the second we walked in until the second… the timer expired. Because yes, there’s a timer. Before that though, let’s talk portions. These hand rolls are tiny. Not “cute tiny.” Not “refined tiny.” More like “did this just disappear?” tiny. Everything tasted amazing, but it felt like we went out for an appetizer marathon and accidentally skipped dinner. We left still hungry, emotionally confused, and Googling nearby food options. Now the best part: the 1 hour and 15 minute rule. I understand people are waiting. Totally fair. But here’s the comedy. When our time was up, we wanted to order MORE food. As in, give you MORE money. Instead, we were politely told our time was over and it was time to go. So yes, we left not full… because we literally weren’t allowed to eat more. Incredible business plot twist. Quick warning: the shrimp hand roll didn’t do it for me. Everything else? Fresh, tasty, beautifully done. Would I come back? Absolutely. But next time I’m ordering like I’m speed-running the menu and training for it beforehand. No hesitation. No pauses. Full send. Amazing vibe, great service, fantastic food. Bigger portions and a rethink on the time limit would turn this from “elite snack experience” into an actual dinner.
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Opening hours
- Sunday 17:00 - 23:00
- Monday Closed
- Tuesday Closed
- Wednesday Closed
- Thursday Closed
- Friday Closed
- Saturday 17:00 - 23:00
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