McDonald's
McDonald's 2901 Sherbrooke St Est, Montréal
2.2
51 evaluations
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Review summary

What guests say about McDonald's

The reviews are mostly negative, with many complaints about very long wait times, wrong or incomplete orders, and food served cold or poorly prepared. Several customers also say the restaurant is dirty or poorly maintained, both in the dining area and in the restrooms. A few comments do note good drive-thru service, friendly employees, and a few satisfactory experiences.

Summary based on 40 reviews.

Reviews / Ratings for McDonald's

Photo of Maxime Charron
6 Jun 2026
Source: Google
1.0

One of the worst McDonald’S. Super dirty. Looks like there was a rush but not so busy. The fried stuff was super dark like oil wasnt cleaned or changed in a while. Windows sills were full of dust. Only the men’s bathroom was open. Even the closed down section was dirty . Garbage full…. I reapeat the inside of the restaurant wasn’t that busy. They even managed to miss my order. 2mc flurry, one oreo, one skor. Sticker was on the cup but I was handed 2 oreo. When I asked replacement they just threw 2 scoops of skor on the icecream and flipped it 2-3 times by hand. Wasnt even mixed properly and at the table realised the oreo one was like this as well…

Service
Cooking
Atmosphere
Photo of Srey Uy
3 Jun 2026
Source: Google
1.0

It says open til 4ham. Its closed all the time

Photo of Endya Rivera
23 May 2026
Source: Google
1.0

just terrible 😭

Service
Cooking
Atmosphere
Photo of Mags S (“Mags”)
17 May 2026
Source: Google
1.0

This is a whole new level of incompetebce , wrong orders, incomplete things. And of course taking forever to get the food and drinks out. Terrible choice for FAST food

Service
Cooking
Atmosphere
Photo of Pavel Snit
8 May 2026
Source: Google
1.0

30 min in drive thru for a cap of coffee

Service
Photo of Lovpower
2 May 2026
Source: Google
1.0

Very bad when I order uber or DoorDash %90 my order arrive missing items or wrong lazy worker if possible I would give 0*

Photo of Christine Hrycaj
24 Apr 2026
Source: Google
3.3

A quick stop for a coffee and muffin.

Service
Cooking
Atmosphere
Photo of Manuel v
18 Apr 2026
Source: Google
2.3

Extremely dirty. If the restaurant can’t be clean before rush hour, it’ll never be clean.

Service
Cooking
Atmosphere
Photo of Nicholas Chong
11 Apr 2026
Source: Google
2.3

This is the most dirty and poorly maintained McDonald's I have ever seen. Don't get me wrong - most McD's in the city are very clean, just not this one! I noted the following: filthy men's toilet, dirty floors with unattended liquid spills, overflowing garbage cans, many leftover meal packages on tablets, no ketchup cups in the 2 distributors, no paper to print receipts in the self-serve kiosks. Another customer, who noticed me taking pictures, also commented on the dirty and poorly maintained facilities, and she said that she has already filed a complaint. I have filed my own complain to McDonald's Corporate, adding my complaint to hers. To be fair, I was there for around an hour, and towards the end, there was an employee who started to do some clean up of the garbage cans.

Service
Cooking
Atmosphere
Photo of Dylan
11 Apr 2026
Source: Google
1.0

Terrible service. Waited inside restaurant 30 mins for food Every seat was dirty and full of garbage. Disgusting building and atmosphere Disgrace to other McDonalds chains out there

Service
Cooking
Atmosphere
Photo of Majid Nategh
28 Mar 2026
Source: Google
1.0

Friday at 11:03 PM I placed my order on the McDonald's app and after registering, I saw with complete disbelief that the delivery time was 12:08 AM.I was completely disappointed and tried to cancel the order, but there was no way to cancel it. Finally, at 12:18 AM, the order arrived completely cold. By the way, I ordered a medium Coca-Cola and in disbelief, I was sent a small size with a volume of about half a cup of ice.

Service
Cooking
Photo of IshowMTL
22 Mar 2026
Source: Google
3.0

Good mcdo, really respect the standards but sometimes dirty

Service
Cooking
Atmosphere
Photo of .
12 Feb 2026
Source: Google
4.0

Manager was exceptionally nice which prompted me to write this review. First class service.

Service
Cooking
Photo of Billy Aparicio
14 Jan 2026
Source: Google
1.7

I always request fresh Nuggets because they're often cold! Last time I requested them they said they had just came out of the oil and that was a LIE! They were already getting cold... Stopr arguing so much like je coming out of your pocket and just make a fresh 10 piece... Also you need to officially change the hours on Google for indoor eating because either it's wrong. Or the staff closes the doors early...

Service
Cooking
Atmosphere

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Opening hours

Dining room
  • Sunday Open 24 hours
  • Monday Open 24 hours
  • Tuesday Open 24 hours
  • Wednesday Open 24 hours
  • Thursday Open 24 hours
  • Friday Open 24 hours
  • Saturday Open 24 hours

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