Overcooked burnt fries, burnt toast in the club sandwich, first time visiting establishment. Returned the food as was so bad and was told fries are supposed to be like that. Complete waste of money
Service
Cooking
Atmosphere
Restaurant response
Response added on 17 Feb 2026
Hi, thank you for reaching out to us. Our patrons are extremely important to us and we take pride in our high standards of customer service. Would you kindly complete this short survey so we could do a follow-up and, if you desire, contact you ? www.valentine.ca/en/survey T
hank you! The Valentine team