My daughter went to celebrate her 18th birthday at Piazza Romano in Pointe-Claire Village. The restaurant was 1/2 full but staff took 1 hour to serve them with sub-standard food. Not to mention the waiter abused the fact that these are young kids and they ordered a 21$ 1/2 bottle of wine and he brought a $40 bottle of wine without consent because he thought that wasn't enough for 6 people (2 individuals were under age) and started arguing with them when the bill came. The manager was rude and obnoxious. I wouldn't go there again if you paid me. No wonder your restaurant is 1/2 full. I never would treat my clients like that. Shame on you for ruining someone's birthday!
Note globale :
Évaluation ajoutée le 14 décembre 2013 par Evelyn
My daughter went to celebrate her 18th birthday at Piazza Romano in Pointe-Claire Village. The restaurant was 1/2 full but staff took 1 hour to serve them with sub-standard food. Not to mention the waiter abused the fact that these are young kids and they ordered a 21$ 1/2 bottle of wine and he brought a $40 bottle of wine without consent because he thought that wasn't enough for 6 people (2 individuals were under age) and started arguing with them when the bill came. The manager was rude and obnoxious. I wouldn't go there again if you paid me. No wonder your restaurant is 1/2 full. I never would treat my clients like that. Shame on you for ruining someone's birthday!
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Décor et ambiance